Read in Newark Star Ledger about a woman and son who got screwed by Trafalger. Bad publicity for Trafager.
Have used Caravan in the past and was very happy. The problem should not have gotten this far. For the few dollars you are trying to save, many readers will be discouraged from using Trafalger including myself. Woman and child should have been reimbursed immediately.
You will lose customers as a result of the paper article.
I have made my point and don't feel additional words are necessary. Trafager tours screwed a family who paid for a seven or eight day trip, placed on a bus that was half way through the tour and refused to take any responsibility.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of other product. Trafalgar Tours needs to read this review and look into the issue (if any) according to poster's claims.
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