I booked a tour in January for Spain named "Spanish wonder" which will start on June 5th this year.I got a single deal and was sure that it means that I will not have anybody to share room with me.
Couple of days ago when I received my travel package I found out that I have a twin share room and it was only limited rooms availability for people who travel along to get a room without twin share. I was very disappointed because in the brochure it does not say anything about limited room availability without twin share under single deal. My travel agent also had no idea about it. Now I have only couple of weeks left and I can not change anything.
I hope that in future if you make such deals you should also add another sentence about limited room availability for single people. This way people will know right away that it means that they have to share room with somebody. You should not even offer this deal because it is deceiving and I would rather pay for single supplement then expect a discount for it.
I will attach couple of pictures from the brochure to prove what I meant.Thank you, Linda Bochkis.
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