We just got back from a tour with Colleen (the Tour Director) and Enzo (Driver) - the airlines cancelled our flight and so we were a day late even starting the tour, and our TD Colleen really was such a huge help! She stayed in constant contact with us even while she was beginning the tour with the customers who were able to arrive on time - she made sure we understood who to talk to at our hotel, how to check in alone, how to get a cab and where specifically to meet her - coming in to a foreign country is scary when you are worrying about getting lost and Colleen really made us feel safe and well cared for!
It was our first trip overseas ever and I will DEFINITELY travel with Trafalgar again because of the high level of customer service! Really went above and beyond to make it such a special trip!
This reviewer shared experience about good quality and wants this business to read this review and look into the issue (if any). This person is overall satisfied with Trafalgar Tours. the best about trafalgar tours customer care from Trafalgar Tours was our td. Reviewer wants customer support to reach our to him or her for further discussion of this matter.
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