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2.9 Based on 39 reviews
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  • Customers like
    • Sites we visited 7
    • Seeing so much in a short period of time 4
    • Tour leadr 4
  • Customers don't like
    • Tour director 8
    • Customer service 4
    • Service of the agent and guide 4
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We took the Trafalgar's Best of Finland, Russia & The Baltic States which also included Minsk, Byelo Russia & Helsinki, Finland, Aug 6 -21, 2016. That this tour was an undisputed success was shared by the 30+ fellow passengers. This largely due to the efforts of a superb Tour Director Goran Pilipovic (UK resident of Serbian heritage) and Driver Andrei Bosinov (Russian from St Petersburg). There are as many complaints about Trafalgar tours as... Read more

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On our last stop in Barcelona, we stayed at U232 Hotel. I was assigned to a room right next to the elevator. The room is very small and dark. There is a window with a view of the back of the elevator. It's super dark and ugly. It's worse than looking at a blank wall. The elevator which is right next to my room was noisy. I was not able to sleep all night. I could hear the elevator going up and down all night. I asked the hotel to change... Read more

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Loved the tour, travel guide was excellent but very disappointed on our first day on the coach when we were told that the washrooms were for emergencies only. Brochure talks about air conditioned coach and washroom facility so I was so happy. Needless to say I did not drink too much water nor have any coffee in the mornings. Everyone on the coach was quite upset. Reason was that there are hardly any stations where the holding tanks can be... Read more

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Travel Director did not give enough information about history, folklore, and legends of the places we visited. During long drives he kept silent most of the time. For example, for 3,5 hours of driving he talked for 10-15 minutes total, including his jokes. When we asked about what small cities we drove through, he made a jokes (not quite appropriate) without giving the info. Travel director did not give us the info about some attractions in the... Read more

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Many of the experiences offered were really good and it was wonderful to travel to Russia and various Scandinavian countries. All of the local guides were spectacular, as was the bus driver Sasha, who exuded a sense of safety and security at all times. St Petersburg, Copenhagen and Moscow were particular highlights, as was the historical information that was imparted as we travelled around. With the exception of the hotel in Stockholm, all of... Read more

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My first trip with trafalgar and wasnt sure what to expect. Meeting the tour guide and other travellers was a great way to make me feel at ease. The journey upto Jasper was amazing! Saw great places, service was good, and out tour guide Ben was so organised that everything went smoothly. So impressed..until we hit toronto. 16 of us bid farewell to fellow travellers in jasper and boarded the via train to toronto, to be met by trafalgar... Read more

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Lino D'Auria, Travel Director, did not attempt to learn names of his guest, he was too busy talking about how great he was and giving insults about how "Cheap" we were to be on a CostSaver Tour. He gave the Return Guest Gift to the wrong person in our group! He answered NO questions when asked--does he understand English, or is everything he says rehearsed? He talked constantly, changing the times of events at each meeting place. He did not... Read more

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Best tour guide ever for Ireland was Liam. I wish he did tours all over the world. Irish Wonder tour was OK except for one wasted day where we went to a church meant for religious zealots and had only chanting and praying about Jesus, complete waste of time for the majority of the tour group. Other part of day was boring boat ride on River Shannon. Otherwise, the only complaint I have is the same complaint I have about all coach... Read more

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We just took our 4th trip with Trafalgar Tours, "The Best of Holland, Belgium and Luxembourg" and the tour director, Sophia wasn't competent. Our prior 3 tour directors were fabulous! They provided lots of information about the countries we visited while on the motor couch as well as other places. Sadly, Sophia gave us very little information about the countries and was unable to answer basic information. We were so disappointed since the prior... Read more

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By then my wife had learned about the motion sickness craft. She told the tour director that she is looking forward to sitting at the front of the bus. When we arrived in Tangier Morocco my wife also mentioned that "my husband is having a headache too when sitting at the back of the bus". Lo and Behold we've got to sit in front and after another rotation 2 days before the end of the tour our seats became permanent. I told the tour director that... Read more

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